8 STEPS FOR RESETTING CUSTOMER EXPECTATIONS (when a customer commitment is in jeopardy)


There is an old sales adage that says: “No sale shall go unpunished.”  Although humorous, it is also unfortunately true in some cases.   From time to time in every sales organization – for whatever reason – the company is…


November 30, 2016 in Uncategorized | Read more »


expectations-2Is your sales team spinning its wheels in an ineffective flurry of empty activity trying to follow up with prospects?

If so, take a closer look to see how your team is setting expectations and confirming commitments with those prospects….


October 31, 2016 in Uncategorized | Read more »